See more E commerce articles on AOD.

Powered by
Share this page on
Article provided by Wikipedia

Main article: "Supply chain management

For a long time, companies had been troubled by the gap between the benefits which supply chain technology has and the solutions to deliver those benefits. However, the emergence of e-commerce has provided a more practical and effective way of delivering the benefits of the new supply chain technologies.[61]

E-commerce has the capability to integrate all inter-company and intra-company functions, meaning that the three flows (physical flow, financial flow and information flow) of the supply chain could be also affected by e-commerce. The affections on physical flows improved the way of product and inventory movement level for companies. For the information flows, e-commerce optimised the capacity of information processing than companies used to have, and for the financial flows, e-commerce allows companies to have more efficient payment and settlement solutions.[61]

In addition, e-commerce has a more sophisticated level of impact on supply chains: Firstly, the performance gap will be eliminated since companies can identify gaps between different levels of supply chains by electronic means of solutions; Secondly, as a result of e-commerce emergence, new capabilities such implementing ERP systems, like "SAP ERP, "Xero, or Megaventory, have helped companies to manage operations with customers and suppliers. Yet these new capabilities are still not fully exploited. Thirdly, technology companies would keep investing on new e-commerce software solutions as they are expecting investment return. Fourthly, e-commerce would help to solve many aspects of issues that companies may feel difficult to cope with, such as political barriers or cross-country changes. Finally, e-commerce provides companies a more efficient and effective way to collaborate with each other within the supply chain.[61]

Social impact[edit]

Along with the e-commerce and its unique charm that has appeared gradually, virtual enterprise, virtual bank, network marketing, online shopping, payment and advertising, such this new vocabulary which is unheard-of and now has become as familiar to people. This reflects that the e-commerce has huge impact on the economy and society from the other side.[62] For instance, B2B is a rapidly growing business in the world that leads to lower cost and then improves the economic efficiency and also bring along the growth of employment.[63]

To understand how the e-commerce has affected the society and economy, this article will mention six issues below:

  1. E-commerce has changed the relative importance of time, but as the pillars of indicator of the country's economic state that the importance of time should not be ignored.
  2. E-commerce offers the consumer or enterprise various information they need, making information into total transparency, and enterprises are no longer is able to use the mode of space or advertisement to raise their competitive edge.[64] Moreover, in theory, perfect competition between the consumer sovereignty and industry will maximize social welfare.[65][66]
  3. In fact, during the economic activity in the past, large enterprises frequently had the advantage of information resources at the expense of consumers. Nowadays, the transparent and real-time information protects the rights of consumers, because the consumers can use the internet to pick out the portfolio to their own benefit. The competitiveness of enterprises will be much more obvious than before; consequently, social welfare would be improved by the development of e-commerce.
  4. The new economy led by e-commerce changes humanistic spirit as well, but above all, employee loyalty.[67] Due to the market with competition, the employee's level of professionalism becomes crucial for enterprise in the niche market. The enterprises must pay attention to how to build up the enterprises inner culture and a set of interactive mechanisms and it is the prime problem for them. Furthermore, though the mode of e-commerce decreases the information cost and transaction cost, its development also makes human beings overly computer literate. Emphasizing a more humanistic attitude to work is another project for enterprise to development. Life is the root of all and technology is merely an assistive tool to support quality of life.
  5. Online merchants gather purchase activity and interests of their customers. This information is being used by the online marketers to promote relevant products and services. This creates an extra convenience for online shoppers.
  6. Online merchandise is searchable, which makes it more accessible to shoppers. Many online retailers offer a review mechanism, which helps shoppers decide on the product to purchase. This is another convenience and a satisfaction improvement factor.

E-commerce is not a new industry, technically speaking, but it is creating a new economic model. Most people agree that e-commerce will positively impact economic society in the future, but in its early stages its impacts are difficult to gauge. Some have noted that e-commerce is a sort of incorporeal revolution.[68] E-commerce has numerous social benefits: one, the cost of running an e-commerce business is very low when compared with running a physical store; two, there is no rent to pay on expensive premises; and three, business processes are simplified and less man-hours are required to run a typical business smoothly. In the area of law, education, culture and also policy, e-commerce will continue to rise in impact. E-commerce will truly take human beings into the information society.

Distribution channels[edit]

E-commerce has grown in importance as companies have adopted pure-click and "brick-and-click channel systems. We can distinguish pure-click and brick-and-click channel system adopted by companies.

Examples of new systems[edit]

According to "eMarketer research company, "by 2017, 65.8 per cent of Britons will use smartphones".[70]

See also[edit]


  1. ^ Power, Michael 'Mike' (19 April 2013). "Online highs are old as the net: the first e-commerce was a drugs deal". The Guardian. London. Retrieved 17 June 2013. 
  2. ^ Tkacz, Ewaryst; Kapczynski, Adrian (2009). Internet — Technical Development and Applications. Springer. p. 255. "ISBN "978-3-642-05018-3. Retrieved 28 March 2011. The first pilot system was installing in Tesco in the UK (first demonstrated in 1979 by Michael Aldrich). 
  3. ^ 1988 Palmer.C Using IT for competitive advantage at Thomson Holidays, Long range Planning Vol 21 No.6 p26-29, Institute of Strategic Studies Journal,London- Pergamon Press [now Elsevier.B.V.] December 1988.
  4. ^ "E Commerce – Essays – Hpandurang92". Study mode. Retrieved 17 June 2013. 
  5. ^ "Online shopping: The pensioner who pioneered a home shopping revolution". BBC News. 16 September 2013. 
  6. ^ Aldrich, Michael. "Finding Mrs Snowball". Retrieved 8 March 2012. 
  7. ^ "The Electronic Mall". GS Brown. 30 April 2010. Retrieved 17 June 2013. 
  8. ^ "Tim Berners-Lee: WorldWideWeb, the first Web client". W3. Retrieved 21 December 2012. 
  9. ^ Geiger, Conrad. "NeXT Nugget News". Conrad Geiger. 
  10. ^ "AppWrapper Volume 1 Issue 3 Ships" (press release). 
  11. ^ "Attention Shoppers: Internet Is Open". The New York Times. 12 August 1994. 
  12. ^ "Kevin, Kelly (August 2005), "We Are the Web", "Wired, 13 (8) 
  13. ^ "First Electronic Stamps Being Put to Test". Sunday Business. 6 April 1998. Retrieved 16 July 2013. 
  14. ^ "eBay acquires PayPal". Investor. eBay. Retrieved 21 December 2012. 
  15. ^ "Diane Wang: Rounding up the "Ant" Heroes". Sino Foreign Management. Retrieved 3 September 2011. 
  16. ^ "R.H. Donnelley Acquires for $345M". Domain Name Wire. Retrieved 4 September 2011. 
  17. ^ "Amazon Buys Zappos; The Price is $928m, not $847m". TechCrunch. 22 July 2009. Retrieved 21 December 2012. 
  18. ^ Ahmed, Saqib Iqbal (27 October 2009). "GSI Commerce to buy Retail Convergence for $180 mln". Reuters. Retrieved 6 April 2013. 
  19. ^ "Groupon rejects Google's $6 billion offer". MS‐NBC. MSN. 3 December 2010. Retrieved 21 December 2012. 
  20. ^ "Groupon's IPO biggest by U.S. Web company since Google". Reuters. 4 November 2011. Archived from the original on 13 September 2012. Retrieved 13 September 2012. 
  21. ^ Duryee, Tricia (2014-03-04). "Overstock hits $1 million in sales from virtual currency". Geekwire. Retrieved 2014-05-07. 
  22. ^ Laus, Petronela (8 January 2014). "India Weighs FDI In E-Commerce". The Wall Street Journal India. 
  23. ^ "US eCommerce Forecast: 2013 to 2018". Forrester Research. 
  24. ^ "Amazon will account for more than half of 2015 e-commerce growth, says Macquarie". Market Watch. 
  25. ^ "How To Private Label a Product". Jungle Scout. 
  26. ^ "Advertising and Marketing on the Internet: Rules of the Road". "Federal Trade Commission. 
  27. ^ "Enforcing Privacy Promises: Section 5 of the FTC Act". "Federal Trade Commission. 
  28. ^ "H.R. 6353: Ryan Haight Online Pharmacy Consumer Protection Act of 2008". "Govtrack. 
  29. ^ "UNCITRAL Model Law on Electronic Commerce (1996)". UNCITRAL. 12 June 1996. Retrieved 19 August 2014. 
  30. ^ "Australian Treasury Guidelines for electronic commerce". "Australian Federal Government. 
  31. ^ "Australian Competition and Consumer Commission". "Australian Federal Government. 
  32. ^ "Dealing with Businesses Online in Australia". "Australian Federal Government. 
  33. ^ "What to do if thing go wrong in Australia". "Australian Federal Government. 
  34. ^ "FSA". UK. 
  35. ^ George Parker and Brooke Masters (16 June 2010). "Osborne abolishes FSA and boosts Bank". Financial Times. 
  36. ^ "The Payment Services Regulations 2009". UK: Legislation. Retrieved 17 June 2013. 
  37. ^ "Telecommunications Regulations of the People's Republic of China". 20 September 2000. 
  38. ^ "Administrative Measures on Internet Information Services". 20 September 2000. 
  39. ^ "PRC, Electronic Signature Law". 28 August 2004. 
  40. ^ Hacon, Tom. "T-Commerce – What the tablet can do for brands and their consumers". Governor Technology. Retrieved 2013-03-04. 
  41. ^ Robinson, James (28 October 2010). "UK's internet industry worth £100bn". The Guardian (report). London. Retrieved 21 December 2012. 
  42. ^ Eurostat (18 June 2013). "Ecommerce contribution in Europe" (infographic). Retrieved 18 June 2013. 
  43. ^ "Tech in Asia - Connecting Asia's startup ecosystem". Retrieved 2016-03-04. 
  44. ^ Olsen, Robert (18 January 2010). "China's migration to eCommerce". Forbes. 
  45. ^ Tong, Frank (16 September 2013). "China's cross-border e-commerce tops $375 billion in 2012". Internet Retailer. 
  46. ^ Steven Millward (17 September 2014). "Here are all the must-see numbers on Alibaba ahead of record-breaking IPO". Tech In Asia. Retrieved 17 September 2014. 
  47. ^ Gracie, Carrie (8 September 2014). "Alibaba IPO: Chairman Ma's China - BBC News". BBC News. Retrieved 13 February 2017. 
  48. ^ Millward, Steven (August 18, 2016). "Asia's ecommerce spending to hit record $1 trillion this year – but most of that is China". Tech in Asia. Retrieved August 18, 2016. 
  49. ^ "More Buyers Join Brazil's Robust Ecommerce Market". eMarketer. 
  50. ^ Eisingerich, Andreas B.; Kretschmer, Tobias (March 2008). "In E-Commerce, More is More". Harvard Business Review. 86: 20–21. 
  51. ^ Burgess, S; Sellitto, C; Karanasios, S (2009), Effective Web Presence Solutions for Small Businesses: Strategies and Successful Implementation, IGI Global 
  52. ^ "Ecommerce Sales Topped $1 Trillion for First Time in 2012". eMarketer. Retrieved 14 May 2013. 
  53. ^ Enright, Allison. "Top 500 U.S. E-Retailers — U.S. e-commerce sales could top $434 billion in 2017". Internet Retailer. Retrieved 2014-05-30. 
  54. ^ Delone, W. H., & Mclean, E. R. (2004). Measuring e-commerce success: Applying the DeLone & McLean information systems success model. International Journal of Electronic Commerce, 9(1), 31-47
  55. ^ Bakos, Y. (2001). The Emerging Landscape for Retail E-Commerce. Journal of Economic Perspectives, 15(1), pp. 69–80
  56. ^ "Economics focus: The click and the dead". The Economist. 3–9 July 2010. p. 78. 
  57. ^ a b Khosrow-Pour, Mehdi. (2008). Consumer Behavior, Organizational Development, and Electronic Commerce: Emerging Issues for Advancing Modern Socioeconomies. Hershey, PA: IGI Publishing.
  58. ^ O'Brien, A. J. & Marakas, M. G. (2011). Management Information Systems. 10e. New York: NY
  59. ^ Zhu, K. (2004). The complementarity of information technology infrastructure and e-commerce capability: A resource-based assessment of their business value. Journal of Management Information Systems, 21(1), 167-202
  60. ^ Leung, L. C., Cheung, W., & Van Hai, Y. (2000). A framework for a logistics e-commerce community network: the Hong Kong air cargo industry. Systems, Man and Cybernetics, Part A: Systems and Humans, IEEE Transactions on, 30(4), 446-455
  61. ^ a b c Delia, M. 2008. Impact of E-Commerce in Supply Chain Management. [Online]. Available at: Accessed 21 February 2015.
  62. ^ OECD (1999), "Economic and Social Impact of Ecommerce: Preliminary Findings and Research Agenda", OECD Digital Economy Papers, No.40. OECD Publishing
  63. ^ Fazlollahi, B. (2002). Strategies for eCommerce success. Hershey, PA: IRM Press.
  64. ^ Schniederjans, M. and Cao, Q. (2002). E-Commerce operations management. Singapore: World Scientific.
  65. ^ Child, J. (1969). The business enterprise in modern industrial society. London: Collier-Macmillan
  66. ^ Abbott, ed. by Lewis F. (2003). Industry and enterprise : an international survey of modernization and development (2nd rev. ed.). Manchester: Industrial Systems Research. "ISBN "0906321271. 
  67. ^ Qin, Z., Li, S., Chang, Y. and Li, F. (2014). E-Commerce Strategy. Berlin, Heidelberg: Springer Berlin Heidelberg.
  68. ^ Amarger, edited by Winfried Lamersdorf, Volker Tschammer, Stéphane (27 August 2004). Building the E-service society E-commerce, E-business, and E-government. New York: Kluwer Academic Publishers. "ISBN "978-1-4020-8155-2. 
  69. ^ (Gap Inc/The) (2013-07-10). "Click-to-Brick: Why Online Retailers Want Stores in Real Life". Business week. Retrieved 2014-05-30. 
  70. ^ Julian Huxley. "Webshop beginnen: no need for technical knowledge". Shoppagina. Retrieved 17 November 2016. 

Further reading[edit]

External links[edit]

) )