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The PNC Financial Services Group, Inc.
"Traded as "NYSEPNC
"S&P 500 Component
Industry "Banking, "Financial services
Predecessor Pittsburgh National Corporation
Provident National Corporation
Founded April 10, 1845; 172 years ago (1845-04-10)
Operational: January 28, 1852
Headquarters "Tower at PNC Plaza
"Pittsburgh, "Pennsylvania
, United States
Number of locations
2,520 "branches[1]
Key people
"William S. Demchak ("CEO)
Robert Q. Reilly ("CFO)[1]
Revenue Increase "US$16.423 billion (2016)[1]
Decrease US$3.903 billion (2016)[1]
"Total assets Increase US$366.38 billion (2016)[1]
"Total equity Increase US$45.699 billion (2016)[1]
Number of employees
49,360 (2016)[1]

PNC Financial Services Group, Inc. (stylized as PNC) is a "Pittsburgh-based "financial services corporation, with "assets as of December 31, 2016, of approximately $366 billion,[1] as well as deposits of approximately $249 billion.[1] PNC operations include a regional "banking franchise operating primarily in nineteen "states and the "District of Columbia with 2,520 "branches and 9,024 "ATMs, specialized financial "businesses serving "companies and "government entities, and asset management and "processing businesses.[1]

In the U.S., PNC is the fifth largest bank by number of branch offices, sixth largest by deposits, eighth largest by total assets,[2][3] and fourth largest in number of ATMs.[4]


Current operations[edit]

PNC Bank branch, located in the former headquarters of "Riggs Bank on "Pennsylvania Avenue, Washington, D.C.
PNC Bank branch, located in the historic National Bank of Washington building, in "Washington, D.C.

PNC Bank NA is the principal "subsidiary of the PNC Financial Services Group, Inc. Based in "Pittsburgh, "Pennsylvania, PNC Bank offers consumer and corporate services in 2,520 branches in "Alabama, "Delaware, the "District of Columbia, "Florida, "Georgia, "Kentucky, "Indiana, "Illinois, "Maryland, "Michigan, "Missouri, "New Jersey, "New York, "North Carolina, "Ohio, "Pennsylvania, "South Carolina, "Virginia, "West Virginia, & "Wisconsin.[1] PNC also owns 22% of publicly traded fund manager "BlackRock.[1]

PNC Bank branch, located in "Georgetown, Washington, D.C.

In April 2006, the J.D. Power Consumer Center released the results of its "New York Retail Banking Satisfaction Study indicating that PNC Bank had an average number of satisfied customers.[5]

PNC has also subcontracted with Nationwide Bank and Washington Federal to process its home equity and auto loans. The operation sends out bulk mailings with offers and has customer care centers in Pittsburgh, PA, and Kalamazoo, MI, to handle this, and other PNC Bank customer service and sales calls.

Retail banking[edit]

PNC is a top-ten "Small Business Administration lender. With 9,000 ATMs, PNC has the third-largest bank "automated teller machine network in the U.S. PNC claims to operate "environmentally friendly "green" bank branches. PNC Asset Management Group (AMG) provides Institutional Asset Management and "Wealth Management services to high-net worth investors and has approximately $265 billion in assets under administration, of which $136 billion is directly under management.[6] Hawthorn "Family Wealth provides management for clients with over $20 million.

Virtual Wallet[edit]

Virtual Wallet is a combination checking and savings account offered by PNC Bank, which allows for unlimited check payments.[7][8] It was launched in July 2008 and was aimed primarily to the tech-savvy members of "Generation Y.[8] Virtual Wallet is a mobile application that features three integrated accounts: a checking account called Spend, a second, interest bearing checking account called Reserve and a savings account called Growth.[9] The service had more than one million customers as of June 2012.[10]

Credit cards[edit]

PNC owns a credit card portfolio with most cards as Visa products with $5.3 billion in outstanding credit card loans as of December 31, 2016.[1] In 2014, PNC ranked as the 11th largest Visa/MasterCard issuer.[11]

Historical Credit Card Outline[edit]

In 1998, PNC sold its credit card business to Metris Companies[12] and "MBNA.[13]

In 2006, PNC got back into the credit card business by marketing and issuing credit cards, including one for small business, under the "MasterCard brand[14] by using a third-party vendor to handle its credit card business,[15] partnering with "Minneapolis, Minnesota-based "U.S. Bancorp.[14] After the National City merger in 2008, the "U.S. Bancorp products were converted fully to PNC Bank products.

PNC Business Credit[edit]

PNC Business Credit focuses on Asset Based Lending, providing capital to private equity groups and middle market companies. This division of PNC operates out of offices in the US, Canada and the UK, closing over 400 deals in the last 2 years (2011-2013) and more than $27 Billion in commitments under management companies. PNC’s goal is to get deals done in a short period of time.

Corporate and Institutional Banking/Harris Williams & Co[edit]

PNC operates a top-ten "treasury management business and the U.S.'s second-largest lead arranger of asset-based "loan syndications. Its subsidiary "Harris Williams & Co. is one of the U.S.'s largest "mergers and acquisitions advisory firms for "middle-market companies.["citation needed]

PNC branch footprint, as of April 2015
PNC Bank Corporate Footprint


PNC Mortgage (formerly National City Mortgage) is credited with the first mortgage in the "United States and has offices across the country. The company had $45 billion in mortgage loans outstanding as of December 31, 2016.[1]

This is the second mortgage division to be named PNC Mortgage. PNC had sold off the original PNC Mortgage to "Washington Mutual in 2001 due to volatility in the market despite the fact that the market was in a ""boom" period at the time,[16] then subsequently "outsourcing mortgages to "Wells Fargo until the National City deal.[17] PNC has no plans to enter the "subprime lending market that plagued National City Mortgage.[18]


PNC Bank, N.A. owns 22% of "BlackRock, the world's largest "publicly traded asset management firm by "assets under management.[1]

PNC Real Estate/Midland Loan Services[edit]

PNC provides acquisition, development and permanent financing for commercial and multifamily real estate clients including a new term loan program and treasury management and capital markets services. Target clients include commercial real estate owners, operators, developers, and investors nationwide. Property types include office, multifamily, affordable housing, industrial, retail, seniors housing, healthcare, self-storage and lodging.

In 2015, PNC was ranked #7 on the list of Top Direct Lenders by National Real Estate Investor, with $16.9 billion in real estate lending that year.[19]

Midland Loan Services, a division of PNC Real Estate, is a third-party provider of service and technology for the commercial real estate finance industry. It specializes in commercial loan and "CMBS portfolio servicing. Founded in 1991, its headquarters are in "Overland Park, Kansas.

In 2016, PNC/Midland was ranked by "Mortgage Bankers Association as the top master and primary servicer of commercial bank and savings institution loans.[20]

Other loans[edit]

As of December 31, 2016, PNC had $12 billion in automobile loans and $5 billion in education loans outstanding.[1]


1970s-era Pittsburgh National Bank logo, used until the 1982 merger to form PNC Bank.
PNC's offices in "Troy, Michigan.

PNC Financial Services traces its history to the Pittsburgh Trust and Savings Company which was founded in "Pittsburgh, "Pennsylvania on April 10, 1845.[21][22] Due to the long recovery from the "Great Fire of Pittsburgh, PNC was not fully operational until January 28, 1852,[23] when it opened offices at "Liberty Avenue and 12th street. The bank was renamed The Pittsburgh Trust Company in 1853.[24] In 1858, the company located its corporate offices at the corner of "Fifth Avenue and Wood Street in Pittsburgh where they remain to this day. The bank changed its name to First National Bank of Pittsburgh in 1863, after it became the first bank in the country to apply for a national charter[21] as part of that year's "National Banking Act. It received charter #48 on August 5, 1863, with other later banks receiving charters sooner due to paperwork problems and the fact that the bank was already in business.[21][24]

By 1959, after a series of mergers, the bank had evolved into the Pittsburgh National Bank,[25] which later became the leading subsidiary of Pittsburgh National Corporation. Another branch of the current bank, the "Philadelphia based Provident National Corporation, dates back to the mid-19th century.[26]

In 1982, Pittsburgh National Corporation and Provident National Corporation merged into a new entity named PNC Financial Corporation, so the acronym technically doesn't stand for anything.[27] It was the largest bank merger in American history at the time and created a company with $10.3 billion in assets.[28][29] Between 1991 and 1996, PNC purchased more than ten smaller banks and financial institutions that broadened its market base from "Kentucky to the "Greater New York metropolitan area.

National City acquisition[edit]

On October 24, 2008, during the "financial crisis of 2007-2008, PNC announced that it would acquire "Cleveland-based "National City Corp. for $5.2 billion in stock.[30] The announcement came hours after PNC sold "preferred stock to the "United States Treasury as part of the "$700 billion bailout plan, which it repurchased within two years.[31]

The deal helped PNC double in size and to become the sixth largest bank in the United States by deposit and fifth largest by branches and made PNC the largest bank in "Pennsylvania, "Ohio, and "Kentucky, as well as the second largest bank in "Maryland and "Indiana. It also greatly expanded PNC's presence in the "Midwest as well as entering the "Florida market. National City complemented PNC's presence, as Western Pennsylvania, "Cincinnati, Ohio and "Louisville, Kentucky were among the few markets before the acquisition deal in which both banks had a major presence.[32]

PNC then had its footprint stretch from "New York City to "St. Louis, with branches as far south as "Miami and as far north as "Sault Ste. Marie, Michigan on the "Upper Peninsula of Michigan. PNC completed the conversion of the National City branches on June 14, 2010.[33]

Other acquisitions[edit]

PNC acquired the former United National Bancorp based in "Bridgewater, New Jersey in 2004.

In 2005, PNC acquired "Riggs Bank, which operated in the "Washington, DC, area. Riggs had aided Chilean dictator "Augusto Pinochet in laundering money.[34][35]

PNC completed the acquisition of Maryland-based Mercantile Bankshares on March 2, 2007, making PNC the eighth largest bank in the United States by deposits.[35][36][37] On October 26, 2007, PNC completed the acquisition of Yardville National Bancorp, a small commercial bank centered in central New Jersey and eastern Pennsylvania.[35][38] On April 4, 2008, PNC completed the acquisition of Sterling Financial Corporation, a commercial and consumer bank with accounts and branches in central Pennsylvania, northeastern Maryland and Delaware.[35][39]

On September 15, 2007, PNC Bank acquired "Citizens National Bank of "Laurel, Maryland.[40]

PNC Bank branch and offices in "Southgate, Michigan.

On August 14, 2009, PNC took over Dwelling House Savings & Loan and its only branch location in Pittsburgh's "Hill District after Dwelling House "failed and was placed under receivership by the "Federal Deposit Insurance Corporation.[41] PNC agreed to assume all of Dwelling House's assets, and the branch became a PNC branch on August 17. Dwelling House had been known in Pittsburgh to provide low-income "African Americans loans that other banks would deny, and had fended off receivership from the FDIC as recently as June 2009 through community fundraisers. PNC closed the former Dwelling House branch shortly after assuming Dwelling House's assets, with accounts transferred to the pre-existing PNC branch in the Hill District.[42]

In 2011, PNC bought BankAtlantic's "Tampa Bay Area branches.[43][44]

Also in 2011, PNC acquired 27 branches in the northern "Atlanta suburbs with $240 million in deposits and $42 million in book value from "Flagstar Bank.[45][46]

In 2012, PNC acquired "RBC Bank from "Royal Bank of Canada for $3.45 billion.[47][48] RBC Bank had a 426 branches in southern "Virginia, "North Carolina, "South Carolina, "Georgia, "Alabama, and "Florida. Of these regions, PNC had existing branches only in Florida. PNC entered growing markets in the Southeastern US, such as "Birmingham, "Charlotte, "Norfolk/"Virginia Beach ("Hampton Roads), "Mobile, "North Florida, "Richmond, "Greensboro/"Winston-Salem ("Piedmont Triad), and "Raleigh/"Durham ("Research Triangle). At the same time, it expanded PNC's presence in "South Florida, "Tampa Bay Area to "Orlando, and "Atlanta. This acquisition filled a gap in PNC's market footprint between northern Virginia and central Florida, adding about 900,000 customers and 483 ATM locations. It made PNC the 5th largest bank by branches behind "Wells Fargo, "Bank of America, "Chase, and "U.S. Bancorp and the 6th largest by total assets behind the aforementioned four banks and "Citibank.[3]

Sale of PNC Global Investment Servicing (2010)[edit]

PNC's Global Investment Servicing subsidiary was the second-largest full-service "mutual fund transfer agent in the U.S and the second-largest full service accounting & administration provider to U.S. mutual funds. PNC Global Investment Servicing had provided services to the global investment industry since 1973. With 4,700 employees, PNC Global Investment Servicing operated from the "Republic of Ireland, the United States and the "Cayman Islands, PNC International Bank Limited operated from "Luxembourg. PNC Global Investment Servicing serviced $1.9 trillion in total assets and 58 million shareholder accounts. In 2007, PNC Global Investment Servicing Trustee & Custodial Services Limited was awarded a banking licence by financial regulators allowing it to expand further into Europe. As a result, the name changed to PNC Global Investment Servicing. PNC Global Investment Servicing was formally known as PFPC until July 2008.

In 2010, "The Bank of New York Mellon acquired PNC’s Global Investment Servicing.[49] PNC had sold the division to repay funds from the "Troubled Asset Relief Program, which were used for the "National City acquisition.

The Tower at PNC Plaza[edit]

"One PNC Plaza. PNC's former corporate headquarters in "Downtown "Pittsburgh.

PNC is headquartered in a modern, 40 floor, 800,000-square-foot (74,000 m2) skyscraper it built from 2012–2015, located on the corner of Fifth Avenue and Wood Street in Downtown Pittsburgh. Officially opened on October 2, 2015, the building is named The Tower at PNC Plaza, in contradistinction to the previous headquarters building, known as "One PNC Plaza, and located at 249 Fifth Avenue, catercorner to the new headquarters tower. The new building continues the company's continuous presence at this location since its earliest operations.[50]

On May 23, 2011, PNC unveiled plans for the $400M project, originally intended at 40 stories.[51]

PNC owns the building and occupies all its space, except for street-level storefronts which are leased to retail tenants.

The Tower is one of the world's most environmentally friendly skyscrapers. Some of its features include a double glass facade to reduce cooling costs and promote natural airflow into the building, a high-efficiency climate-control system to heat or cool specific zones of the building as needed, and a pair of living rooftops to collect and channel rainwater and reduce heat gain. Alternative energy sources, such as fuel cells, and solar and geothermal power, are being considered in an effort to reduce carbon emissions.[52]

Harris Teeter partnership[edit]

On July 30, 2012, PNC announced plans to put ATMs in 138 "Harris Teeter grocery stores in the "Carolinas, plus 53 other stores.[53]

Legal issues[edit]

Overcharging of Black and Hispanic borrowers by National City[edit]

In December 2013, the Department of Justice and the Consumer Financial Protection Bureau announced that they had reached an agreement with National City Bank to resolve allegations that the bank had charged Black and Hispanic borrowers higher prices for mortgages between 2002 and 2008 (before the acquisition by PNC). In the complaint, regulators claimed that National City had violated the FHA and ECOA by charging more than 75,000 borrowers higher loan rates based on their race or ethnicity rather than their risk level. National City’s lack of pricing guidelines resulted in black borrowers being charged an average of $159 more in extra upfront fees or higher interest than white borrowers. Black borrowers also paid an average of $228 more annually over the life of the loan than white borrowers. Hispanics paid $125 more upfront and $154 more annually than white borrowers. Under the terms of the settlement, PNC was required to pay victims $35 million.[54]

Leak of account information[edit]

PNC Bank was forced to reissue hundreds of debit cards to customers in March 2006 when their account information was compromised.[55]

Lawsuit from Military Channel[edit]

Also in March 2006, PNC Bank was sued by Paul Bariteau, an investor in the "Military Channel. Bariteau claimed PNC let the chairman of the Military Channel make unauthorized withdrawals of millions of dollars from the channel's account for personal use. The counter-claim was that Bariteau was only trying to recoup losses from a bad investment.[56]

Securities fraud settlement[edit]

In June 2003, PNC Bank agreed to pay $115 million to settle federal securities fraud charges after one of its subsidiaries fraudulently transferred $762 million in bad loans and other venture capital investments to an AIG entity in order to conceal them from investors.[57]

Overtime claim by loan officers[edit]

In 2017, PNC agreed to pay $16 million to settle claims of overtime wages by loan officers under the "Fair Labor Standards Act.[58]


National Prearranged Services Fraud[edit]

In 2015, PNC Bank was found guilty and ordered to pay $391 million in damages for its role in an insurance scam involving prepaid funeral contracts at the now-defunct National Prearranged Services (NPS).

According to the lawsuit, funds entrusted to NPS, a St.Louis-based company that sold prepaid funerals, were diverted and embezzled would be safeguarded in a trust and backed by life insurance policies.

PNC Bank is the successor to Allegiant Bank, which served as a trustee for the company from 1998 to 2004.

Allegiant, PNC's predecessor, failed to supervise NPS's assets and allowed the company to pillage the NPS trust assets.[3]

Municipal Bonds Disclosure Violations[edit]

In 2015, PNC Bank's capital markets group violated disclosure requirements, for municipal bonds, by failing to divulge that the issuers had filed financial reports late. As a result, they were fined $500,000.[4]

Community initiatives[edit]

The corporation has sponsored a number of initiatives to improve "education, "health and human services, and "cultural and "arts activities. These include a "PNC Grow Up Great" commitment to early childhood development, the "PNC Foundation", and community development investments.[59]

Since 1984, PNC Financial Services has compiled the "Christmas Price Index, a humorous "economic indicator which estimates the prices of the items found in the song ""The Twelve Days of Christmas".

In 2012, PNC opened the PNC Fairfax Connection, a next generation community center in Cleveland, OH.[60]

Notable corporate buildings[edit]

Outside a branch in "Freeport, Pennsylvania.

Naming rights[edit]

PNC owns corporate "naming rights to the following:

Chief Executives[edit]

See also[edit]



  1. ^ a b c d e f g h i j k l m n o p The PNC Financial Services Group, Inc. 2016 Form 10-K Annual Report
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External links[edit]

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